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How to Build a Successful Team That Doesn’t Need You for Everything

by | Jun 30, 2022 | Blog, Team Work

a team of 1 counts

How do you build a successful team when it's just you and maybe 1 virtual assistant? Treat that person as an equal on your team, give them a setup they can lead in, and let them bring you what's next instead of waiting on you.

Most founders picture a team as a full office and a big org chart. So they wait.

They wait until there's enough work to fill a role. Until they can afford a manager. Until things settle down.

Meanwhile, every task still lands on 1 desk.

At Win The Hour Win The Day, we look at teams very differently. Here's how we build a team that runs the work with you, starting with the 1 person you may already have.

Every task still lands on 1 desk, how to build a successful team, Kris Ward

How to build a successful team that doesn’t need you for everything

To build a successful team, set up the work so your team can lead it, then treat them as equals.

Without a team, you're self-employed. Most would argue you've bought yourself an expensive job.

When you first start out, doing it all yourself feels like saving money. It isn't. It costs you every hour you spend on work somebody else could run.

Your team stops needing you for everything when 3 things are true. They're equals, they have the steps, and they're trained to lead.

Here's how that works, in 6 steps.

#1 Count your team of 1

A team of 1 is still a team, because team is about how you work together.

Team is a philosophy, not a number.

You don't need 5 people to think like a team. You need 1 person who knows the goal, owns their part and speaks up when something could be better.

That changes how you hire, too. You stop looking for somebody to take orders…
and start looking for somebody to build with.

Before your first hire, get clear on what your team really needs.

#2 Put your team on the same side of the table

A successful team works as equals, so the old teacher and student setup has to go.

Many founders copy what they saw in corporate jobs. You assign the work. They do it. You check it.

That setup is very parentified. It's a parent watching a child, or a teacher standing over a student.

It also keeps every decision sitting with you.

same side of the table
Seat 1You, the founder
  • ✓The vision and where the business is going
  • ✓The work only you can do
  • ✓Room for your team to make the call
Seat 2Your VA, a team leader
  • ✓The steps in every Super Toolkit
  • ✓What's next on the calendar
  • ✓New ideas brought to Scrum

Same goals. Same Scrum. Same side.

You assign, they wait, you check

We're all equals here. We're a circle. When it's done well, you shouldn't be able to tell who's the founder and who's the team member.

This is not a teacher and a student thing. You guys are on the same team.

Kris Ward

When people feel like equals, the energy changes. Work stops being permission-based, and everyone wants to contribute.

Put your team on the same side, how to build a successful team, Kris Ward

#3 Set up the work before your new hire walks in

Your new team member can only lead in a setup that's ready for them.

If you're looking for that magical person who will change everything, here's what you need to know.

The person matters. But your hiring, your onboarding and the setup in your business matter more.

2 ways it goes sideways
  • ✓You wait until everything is ready.That day never comes, and the delays pile up.
  • ✓You hire fast and hand over random admin.Your new hire spends the day waiting on you for every decision.

The sweet spot sits in between. Get the first steps out of your head, then bring somebody in to grow them with you.

A business that only runs on the founder's memory is a big reason virtual assistants quit.

#4 Lean into each person’s strengths

Your team does its best work when each person spends most of the day in their lane of excellence.

Years ago, you'd hire for a few hours and pad the role with extra tasks. That watered down the work and the job satisfaction.

Now a lean team can run a busy business. Say your virtual assistant is great at client care but struggles with the back end of social media. Bring in somebody else for social media, and let each of them do what they do best.

Saying a task sits outside somebody's lane is no criticism. Knowing everybody's strengths is how you get the best out of people.

#5 Train your virtual assistant to lead

A successful team manages you, because your virtual assistant brings you what's next instead of waiting to be told.

This is the biggest shift founders notice when we work with them on their Win Team. Your team stops asking what to do…
and starts telling you what's coming.

Some founders hire a VA and wait for them to take charge. When it doesn't happen, they decide it never will.

Maybe you thought they lacked initiative. They may have been punished in the past for having it.

Kris Ward
Founder, Win The Hour Win The Day

That's why we find, hire and onboard a full-time virtual assistant we train to lead. Our Leadership Program shows them how to think ahead, own the work and speak up.

ask yourself
  • ✓Does my VA know the goal, or only the task?
  • ✓When did my VA last bring me a new idea?
  • ✓Who decides what happens next on this task?
  • ✓Could the week keep moving if I were offline for a day?

If those answers all point back to you, your VA hasn't been given room to lead yet.

#6 Lead by example

Your team follows what you do, so the setup has to work for you, too.

Do as I say, not as I do. A lot of founders lead that way without meaning to.

They set up steps for the team, then run around reacting all day. They drop in with quick questions and brand new priorities.

Don't be a friendly interruption to your own team.

Worried a team means more managing? Read why managing your team feels like a second job.

Super Toolkits

Every step and every link for a task in 1 place, so your team leads the work without waiting on you.

Scrum

A short daily Scrum where everyone shares what's moving and where they're stuck. Equals at the same table, solving it together.

→Related read, How Scrum Works in a Small Business

Carrying everything yourself costs more than time. It's a fast road to small business burnout.

Toby went from burning through virtual assistants to a full podcast in a month.

When my husband had cancer, I was away for 2 years. Our clients didn't know.

The team kept going because it was built to lead.

Your team stops asking what to do, Kris Ward

Is your team still waiting on you?

Take the 5 Minute Capacity Check and see what's ready to come off your plate.

TAKE THE 5 MINUTE CAPACITY CHECK
Take the 5 Minute Capacity Check, how to build a successful team

Key Takeaways

  • ✓A team of 1 is still a team. Team is about how you work together.
  • ✓Equals on the same team beat the old teacher and student setup.
  • ✓Set up the first steps before your new hire walks in, then grow them together.
  • ✓Lean into each person's lane of excellence.
  • ✓Train your virtual assistant to lead, so they bring you what's next.
  • ✓Lead by example, and never be a friendly interruption to your own team.

Frequently asked questions

How do you build a successful team in a small business?

Start with 1 person and treat them as an equal. Put the work in Super Toolkits, hold a short daily Scrum, and train your virtual assistant to lead so they bring you what's next.

Can 1 virtual assistant really count as a team?

Yes. Team is a philosophy, not a number. When your VA knows the goal, owns their part and speaks up, you have a team of 1.

How do I stop my team from needing me for everything?

Put every step and every link for repeat work in 1 place, and give your team room to make the call. A daily Scrum answers questions fast, so nobody sits waiting on you.

What should I set up before I hire a virtual assistant?

Get the first steps of your repeat work out of your head. You don't need everything ready. Then we find, hire and onboard a full-time virtual assistant we train to lead, and you build the rest together.

TAKE THE 5 MINUTE CAPACITY CHECK

Hear Connie Whitman share how "she's proactive, thinking ahead."

Kris Ward, founder of Win The Hour Win The Day
Kris Ward

Kris Ward is the founder of Win The Hour Win The Day, host of the Win The Hour Win The Day podcast and author of the Amazon best-selling book Win the Hour, Win the Day. She went from 16-hour days to 6. Today, Win The Hour Win The Day works with founders to set up the work, then find, hire and onboard a virtual assistant we train to lead.

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