Hire Help Now—No Need to “Make It” First! With Toby Myles

Episode Summary

Interview Toby Myles

[00:00:00] Kris Ward: Hey everyone, welcome to another episode of Win The Hour Win The Day, and I am your host Kris Ward. And today in the house we are so lucky. We got a repeat visitor, and oh my gosh, but she’s gonna do something different.

She is gonna pull back the curtain. She’s gonna give us a behind the scenes of some things in her business, and what it was like working with us. And she is a storyteller so she’s gonna tell a story for sure. Welcome to the show Toby Myles. 

[00:00:27] Toby Myles: Thank you Kris. It’s great to see you. It’s great to be back.

So much has happened since we last talked, and I’m excited to share it all. I hold nothing back. 

[00:00:37] Kris Ward: Oh good, and I love that because, if you’re not 100% familiar with what we do, we find, hire, and onboard virtual assistants, and we put them in our Leadership Program, and then we help the entrepreneur and the founder learn how to navigate that.

‘Cause finding good talent is one thing, but learning how to work with them, and how to communicate, and how to keep them and then really relieve yourself, not turn into their manager. It’s a whole nother thing. [00:01:00] Now, when I first met you, you weren’t doing any of this, and you would be the first to say that you thought you had to reach a certain level of success before you brought on a team.

And may I just add, I think a team is a philosophy, not a number, so you can have a team of one. All right, so expand on that thought because I can really relate to that. I thought the same thing. 

[00:01:20] Toby Myles: Yeah. I thought, a certain revenue level, a certain number of clients. Like I thought that’s what people did when they got successful.

I’m doing air quotes for people who are not watching- Yeah … but listening, right? But th- that is what I thought, and I… That couldn’t have been further from the truth. I found out through working with you, and that statement, if a team is a philosophy, not a number, I have repeated that to- Yeah … so many people over the last year because I I fully believe that now.

And it wasn’t until I had somebody on my team and I was able to just feel that relief, and be able to move some projects forward that were just sitting there, nothing was happening because I couldn’t get out of the weeds. 

[00:02:08] Kris Ward: Yeah, and I don’t know why I thought the same thing too, but I thought… I always pictured it in some weird part of my brain that it was like a mountain, and that you’re climbing the mountain, and once you got to the top of the mountain and you got the view, or you got set up, then you’re like, “Okay, I’m stable. I’ll bring on a team.” But what I realized later is you will not get up that mountain by yourself. You will slide back in the mud, and- … your knees will get skinned. You can’t do anything you want without a team. So it’s not about that level of success you’re waiting to reach, can’t… I personally… it can’t be done, it can’t be done well, it can’t be done quickly without a team. 

[00:02:44] Toby Myles: Yeah. Yeah, for sure. And I think I s- I said catch-22, but it’s not really catch-22, catch-22 at all. No. You have to have that team in order to- Yeah … to grow. You just do. And like you said, it can be just one person if it’s the right person- Yeah

and [00:03:00] both people are, you know- trained, for lack of a better word- Yeah … on how do we work together? How do I lead? How do become an integral part of my team? Like, all of that is what I learned from you. 

[00:03:12] Kris Ward: Yeah. And I appreciate that, ’cause what happens is so many of us follow without even realizing that m- I think a very parentified model in the business world where your manager’s like your parent, and you show them your homework, and that kind of stuff.

And so for us as founders and business owners, entrepreneurs, that just creates another job. You need to get stuff off your plate, not say- … “Okay, I now need to supervise this person.” Which is probably, like, why you, like so many of my other clients, went through several B- VAs before you met me. Okay, it just…

I either hired the wrong VA, or I did this wrong, or whatever. But you went through several before we worked together. 

[00:03:47] Toby Myles: Yes, I absolutely did. And I am not too proud to admit that I thought it was their fault. I thought they just… Their skills aren’t where they should be. Maybe they said they could do something they [00:04:00] really couldn’t do.

Yeah. Didn’t have the experience. They didn’t understand what I wanted. And it, again, it wasn’t until I was in the right situation that was working that I realized oh I was the problem, not them. 

[00:04:13] Kris Ward: It’s so funny too, because I know you had said, I blame them, but not to their face,” which is hilarious to me- because you’re like one of the nicest people I’ve ever met. So I could, you could be on fire and you’d be going, “Oh, it’s a little warm in here.” So I knew you didn’t blame it to their face. But I know too, back in what I call my dark years when I first started doing this, because I was working way too many hours, insane hours, and this was my way out and how I learned from all these experiences, is I remember doing things that I thought were clear.

I remember one time with one of my first VAs I had said to her, she asked me about something. I said I wouldn’t do it that way.” And then later it came back and she had done it the way I said I wouldn’t have done it. And I thought I told her I wouldn’t have done it that way.”

But I never told her not to do it, or which way to do it, or why to do it a different… [00:05:00] I was just like- … I was very, hinting or giving my opinion, but that was not a direction or redirection, or any clarity, or any teaching or leadership moment there. So sometimes even when we think we’re giving information, we’re so not.

[00:05:15] Toby Myles: Yeah, that and one thing that I realized pretty quickly was when I would get something that I had asked for from my VA, and I would look at it and I would, find things that are like, oh, maybe this, maybe that, my first instinct was, “Okay, I’m gonna go in and fix it.” Yeah. And then I realized no.

No. That’s not the right way to go about things. Yeah. I want her to learn. I want her to, first of all, feel good about what she’s doing. Yeah. She wants to learn. I don’t want her to feel like I go behind her now and clean up everything. It’s much better- 

[00:05:43] Kris Ward: A parent, again … 

[00:05:44] Toby Myles: a parent, exactly. Yeah.

It’s so much better for both of us for her to, for me to explain to her, why something I think could be done a different way and let her then go back and fix it. Because now she’s learning my voice- Yeah … and, how I want to [00:06:00] show up to my clients. And sh- and then she can be proud of her work, right?

‘Cause she knows she’s growing and improving along the way, and we’re growing and improving together as a team, not just her, not just me, but both of us together. 

[00:06:14] Kris Ward: And also then you learn how to, that she learns how you think- … and why these things matter, and your perception, and you will get sharper and sharper communication skills and leadership skills.

And that, how you communicate to them, that’s a whole thing on its own, and we, we worked with you a lot on that, and also we, as we worked with her in the Leadership Program so that she could be comfortable asking for clarification instead of… ‘Cause you don’t want, you don’t want a order taker.

You don’t want a task puppet. That’s not what you want. But then the other stream, extreme of that is people will say to me, “I just want to hire someone. I want them to take it and run with it.” And I say, “Take what? Run where?” Yeah. You don’t know what you’re doing. You’re pivoting. You can’t plan your own day, and you think they’re magically gonna come in and clean up your mess?

They can’t parent uphill. [00:07:00] They can’t be… we’ve all had bosses, even though that’s not a word we use here for our teams, but I’ve had bosses in the corporate world where you could see as plain as day, a blind person could see the issues that they were having, and yet you, it’s not in your ability to redirect them.

[00:07:18] Toby Myles: Exactly. And so what we have found, and we have been working together for over a year now, which even just to say that still blows my mind. We started out slowly. We started out with things that I had a clear process for. It was set up in such a way, and you also helped me with that with the super toolkits.

[00:07:36] Kris Ward: Yeah. 

[00:07:37] Toby Myles: Once I start using that system, method, it was, it became so much easier then to clearly outline these are the steps, and let’s keep adding. You tell me, are you doing more things in between than I have on this list? Yeah. We need to add them because as you said, one day she’s gonna get a promotion and someone’s gonna take over her tasks, and they need to know what she’s been doing.

Yeah. So it’s like a whole ecosystem. [00:08:00] But but over time I’ve found that she… I refer to her sometimes as my second brain- Yeah … because she’ll remind me of things that I forgot. She’s “Oh, remember you said we were gonna do this?” I’m like, “Ah, yeah.” And and I ha- have been able to give her projects and not say, “Take it and run with it,” but I’ve been able to say, “This is something I really wanna do.”

We’re talking about starting a YouTube channel. Yeah. I know nothing about it. I honestly don’t wanna know anything about it. Yeah. I don’t wanna get into it at all. I have too many other things on my plate. So we’re working on this slowly over time. We’re sh- we’re both doing research.

We’re figuring out how do we want this to look, what’s gonna go there, and she absolutely loves that she is taking ownership of this project. She’s leading this project. Because I don’t have the time for it. But that didn’t happen on day one, right? That happened after many months of us understanding each other and building that trust and me knowing that, how she’s going to proceed with it, and there’s a lot of communication in between, right?

It’s not like she sets up the whole YouTube channel and [00:09:00] say, “Ta-da, what do you think?” It’s- 

[00:09:01] Kris Ward: Yeah. … 

[00:09:02] Toby Myles: it’s little steps along the way. 

[00:09:04] Kris Ward: Yeah. You bring up some really important points. First of all, you talked about super toolkits, which are very different than SOPs, ’cause SOPs are very clunky, major time-consuming to make.

They get training mixed up with them, and that’s why they don’t work, and you think, “Oh, I made these processes and they’re not following them.” It’s ’cause SOPs, standard operating procedures, never work. But also, y- to your point, when you said, she is running with the YouTube program, that’s different.

Like you said, that’s a escalation and a sort of e- evolution of you two working together, not somebody that’s looking to be rescued when they get a VA the first month or two, “Hey, I want you to take it and run with it.” Those are two completely different- Yeah … things way out of context. So with all her experience and things she’s been working with you on, yeah, she gets more and more independence on the projects because another thing you know I say all the time is delegation is a lateral move.

You don’t want to be delegating, ’cause the work still comes through you. You’re the bottleneck, and that’s time-consuming. So you can see already by the way you talk is this [00:10:00] is collaboration, communication, and more and more her work has all kinds of independence that doesn’t need to travel through you- Yep so things do get done. 

[00:10:10] Toby Myles: Yes. Things get done that would not get done. And to your point, I can envision other things that I would like to get done, where before, that’s why it took me forever to have a podcast, because I just, in my brain I was like, “Ugh, like it sounds complicated, the tech. I don’t wanna do that.

I just wanna talk to people. That’s what I wanna do,” right? And I never imagined that I could have someone… she and I started working together I think in April of that year, and by May we had a full-blown podcast. And- 

[00:10:40] Kris Ward: Yeah … 

[00:10:41] Toby Myles: still to this day, what we accomplished in that amount of time just blows me away.

And I would not have done it, I never would’ve done it on my own, ever. 

[00:10:49] Kris Ward: And you, that was one of your dreams when we met. You’re like- … and then you kept talking about this dream. I was expecting to hear harp music, ’cause you would look up and you’d think about I really wanna do this,” and I’m like, “Okay.

Let’s do it.” And you’re like… [00:11:00] And you kept looking at me like, like I’m overselling it. I don’t think we can just do it.” I’m like, “I don’t know why we can’t.” Like- … it’s really not a big deal. And the thing was, not only, I wanna be clear that you just didn’t slap up a podcast. No. It’s a really good podcast.

It’s got all kinds of substance to it. It’s well-branded. It’s well done. So it’s not just like we got it up for the sake of getting it up, but that’s- … the point, is you had this dream. It was, in the clouds, capital D, “I have this dream- … and I wanna do a podcast.” And then I kept saying to you we’re just gonna get it done.

Here’s what happens when we bring somebody on and you have a team, that we can do this.” And I was just showing you, it, it’s really not… It’s, your dream was not that big. Yeah. And you kept looking at me like- … “Okay, I don’t think she’s getting this. Let me tell you about the dream again.” And you had that dream for well over two years.

Like- Oh, 

[00:11:50] Toby Myles: yeah … 

[00:11:50] Kris Ward: really important. Not “Oh, I thought about it,” but you thought about it a lot. And so you kept telling me, “But I’ve been really thinking about this and building- … towards this for two years.” I’m like that’s [00:12:00] lovely. Why don’t we get it done now?” You don’t understand. It’s been two years.”

“Okay. We can get it up in a month. It’s not a problem, right?” So that’s the thing, is as a entrepreneur, as a founder, what we’re doing is we’re not supposed to be doing the same work over and over again. We’re supposed to be moving our ideas to execution, and we’re supposed to have more and more time to get to the next thing.

‘Cause as building the podcast is one thing, then you need to have, room in your calendar to speak to guests and to do all these things. And, and then that’s gonna create more opportunity for you to be on other podcasts or maybe speaking gigs. So you can’t have a formula that just relies on you going faster or working longer hours.

[00:12:37] Toby Myles: Yeah. Exactly. And it it’s exactly like you said. That’s, that was one big dream. And the fact that we got it done and like you said, I’m very proud of- Yeah … the work, work she and I are doing. I’m, I love the podcast. I, it still fills me with joy. I still have the same energy about it that I did in the beginning.

But yeah. Now I’m starting my first book, [00:13:00] and- Cool … I know that’s something you and I talked about. Yeah. And I remember thinking like, “Yeah, but I don’t know,” but now I’m doing that. And you planted the seed about speaking engagements, which- Yes … that’s something I never thought I’d do, so I’m also working on a keynote.

So these things, like- Yeah … I think the thing is that I can think of something, and I think if it, it- Something I wanna do and it serves my clients and fits into my business ecosystem, the sky is the limit. I think there’s nothing that I can’t do with my team. Even if my team grows, even if my team stays one person, you know- Yeah

besides me there’s still a lot of room for growth there 

[00:13:39] Kris Ward: Yeah, and I feel that the thing that really squashes the soul of a business person is when you have these dreams and they are so neglected and s- and then you feel like you’re moving further and further away from them. I think that’s crushing to the soul.

But when you finish the day and you feel satiated “Oh, you know what? This is what I…” You start the day r- [00:14:00] refreshed, and you leave fresh, and you get the sense of accomplishment, and sen- a sense of dread that something is slipping out of your fingertips, and other people doing that thing you’ve been dreaming of for two years.

Yeah. I just think that wears you down, and I have the philosophy that which does not kill you makes you very tired. 

[00:14:19] Toby Myles: I like that, and I agree. I agree with that 1,000%. Yeah. Yeah, for sure, and it’s true. I think we’ve talked about this before, like it should be fun. Yes. If my business is not fun, I’m going down the hill.

I’m gonna work at Tractor Supply, especially during chick season when the chicks come out, because they’re so cute. I would rather do that. Yeah. That would be more fun than being in a business that is not fun, but it’s also not serving people in the way that I want to serve them. 

[00:14:46] Kris Ward: Yeah, that’s the thing is you get so frustrated with yourself ’cause you know what you want to provide for your clients.

And you feel like… And I did this in the beginning years, I kept thinking I would do anything to be the best version of, my best version of my service for my clients. [00:15:00] And I kept thinking the way to give into that was to give more time or more effort, and y- I don’t know. It was like I thought I was nurturing the business, and I was working crazy hours and- and it was counterproductive. And I know there was all kinds of studies showing me that Stanford and Harvard and all this stuff, that you get to a certain hours… Even Henry Ford said you get to a certain amount of hours and it’s completely counterproductive, right? Yeah. And, but I was like, “They don’t understand because- Yeah.

I care so much about my business that my brain is exempt from all the other brains in the human studies they’ve done.” That’s insanity. Now you have a setup that allows you “Here’s my dream. Here’s my next dream,” and you’re always moving towards that. One, like- Yeah … that’s fine, and it’s very doable ’cause you have a blueprint.

You have a setup that allows to do this, and it does make business fun, ’cause you’re right. Otherwise, why are we doing this? It’s isolating. It’s soul-crushing. Y- it’s full of self-doubt when you’re constantly not reaching your goals. You think- … what’s this about? Why am I doing this?”

[00:15:58] Toby Myles: Yeah. Yeah. And I do think that it [00:16:00] changes your mindset, like it has changed my mindset. I talked about the book. I’m gonna work with a book coach because it’s something I don’t wanna do on my own. I want somebody who is an exp- expert and is gonna hold me accountable, and we’re gonna work together and get good feedback so that I can turn out the best possible- book at this moment in time, right?

Where another version of me would’ve said, “Oh, it’s fine. I’m a writer, copywriter, I can do it myself,” and I would probably stumble along for, two years and- 

[00:16:27] Kris Ward: Yeah … 

[00:16:27] Toby Myles: maybe put it out or maybe just say, this is not good. I’m just not even gonna get it published.” 

[00:16:32] Kris Ward: Yeah. Just, again, beating yourself up with self-doubt- and self-doubt and all that other stuff. Okay, so what are some other things that you really surprised you about where you are in your… I guess how quickly, you n- you had a dream there for at least two years that you thought about every day, and now you might have a dream two months and all of a sudden it’s in play.

[00:16:49] Toby Myles: Yeah. Yeah, for sure. I just think that having the systems in place and understanding that in order to keep these things moving forward I also have to be a good [00:17:00] leader. Yeah. I have to hold myself accountable. I can’t just willy-nilly th- as they say, throw stuff up over the wall and just hope that, she’s, my VA’s gonna understand what it is that I need.

No, it’s, it is on me to initiate that, okay, what are we doing? What has to happen? What’s on my plate? What can be on her plate? How are we gonna move this forward? And all of that comes back to me learning how to be a good leader. And I’m, I think I communicate really well. I know my subject matter.

I do great work for my clients, but a year ago I was not such a good leader. I was a good person, I was nice, but I wouldn’t say I was such a good leader. 

[00:17:41] Kris Ward: You know what? That, there’s so many things in there that I wanna unpack really quickly. First of all- Being nice, that is a confusion. People think being nice means you’re a good leader, and I’m not about not being nice at all.

Nothing. Yeah. There’s nothing in my body that makes me feel better about myself when I feel like I don’t need to be above somebody. [00:18:00] It’s just not how my brain works, right? But the thing is, where I’ve seen a lot of people like you come in, even people that on paper look rough or they feel like the world views them as too blonde or too gruff or too whatever, and then they try to be so nice to their VA, but the niceness, they spend all this time dancing around subjects and hinting to things ’cause they’re trying to be nice- and there’s no clarity there, right? And that’s not about leadership. And I know I thought for a long time, too, leadership to me kinda fa- sounded political or like a cult leader where they impose your ideas upon somebody, and leadership is really about building other leaders, right? Yeah. So that your win team members, what we call them, h- they have their own leadership skills because you’re role modeling that.

And that makes all the difference ’cause I’m telling you, I kid you not, 99.4% of the time, when I think, “Oh, they misunderstood what I said. This isn’t done correctly. I’ll meet with them and show them,” and then it always comes back to some vagueness that I gave in the direction. I’m like- … “Oh, I see.”

“Oh, yeah. I see how you got there. Oh.” 

[00:18:59] Toby Myles: Oh, [00:19:00] yeah. Yeah. Yeah. Absolutely. And that’s the thing is, over time my VA re- has realized that she can ask me anything. She is not shy about a- asking for clarity about anything, and like you said, usually it’s because I have not been clear- or I’ve gi- given some confusing instructions. But that started right from the beginning where I would, we’d have something we were working on together and I would say I’m thinking about doing this. What do you think?” And right away she knew that her opinion was valued and respected.

Yeah. And again, I, that’s how I treat people in real life. But I had never had the right person on my team where I felt like this, I’m growing a long-term relationship with somebody. Yeah. I want this person. She’s fabulous. She’s willing to learn anything. Yeah. Anything I ask of her, if she doesn’t know it, she says I don’t, I’ve never done it.

I’ll figure it out,” right? And she loves doing that, and so that makes me feel like, oh, okay. Let’s, let’s take something to the next level, or let’s explore doing this, right? Because we can do it [00:20:00] together. Neither of us might know, but she feels confident that she can take something on, come back to me for clarity questions- Yeah

And I’m not gonna make her feel, like she’s stupid for not knowing something. 

[00:20:12] Kris Ward: And you know what? In the Leadership Program, I hear them all the time say th- each and every one, they say, “Oh my gosh, I feel like this is my own company.” And ’cause- … finding, yeah, we got a 12-point hiring process with a 90% retention rate.

We do really well with that. But finding a good VA is one thing. It’s keeping them where they do feel seen and heard, and that you’re not running around stressed out all the time so that stresses them out, and at some point they feel you’re gonna turn on them because you’re just pivoting all the time and it’s gonna be their fault, right?

That’s where, that’s what, what’s so stressful for them. But they will all say when they’re set up properly with someone like you who’s trained, it’s like, “Oh my gosh, this is so exciting, and I feel like this is my own company ’cause I have such weight here.” And that makes all the difference for them.

Because I do think you’re right. There’s so many times that we think we’re being clear, and, I know even as a young girl going to the [00:21:00] hairdresser and I… You might say y- you realize w- when I was, like, 15 or 16, I’d give these vague, “I want my hair shorter,” and then you’re crying. “I didn’t want it that short.”

Or what I might say is funky “I really wanna do something crazy with my hair,” but to me that might have meant bangs, whereas my sister, that meant blue hair. Yeah. With, so you think you’re being clear and you’re like, “Oh, that’s not the kind of crazy I was talking about. I was talking about we were going for bangs,”

so yeah, you think you’re a great communicator, we all do, and especially s- someone like you or your writer, it’s yeah you may be great at storytelling, but it doesn’t mean… Diff- giving direction is a whole ‘nother thing. 

[00:21:36] Toby Myles: Oh, yeah, for sure. And I also, too, think, like when someone joins your team, they may have things, areas that they’re already strong in.

Yeah. Things that they’ve already been doing in other roles. But that doesn’t mean they’re only limited to those things, right? Yeah. And like you, you in the Leadership Program you talk about y- you don’t just hand over everything at once, right? No. You start with, Yeah … the most immediate things, and then you grow from [00:22:00] there.

And I have found that my VA is, she, like I said, she’s very willing to learn new things. So over time I’ve said, “Oh, okay, I think she could do this,” and we give it a try 

[00:22:10] Kris Ward: and- You’re just 

[00:22:11] Toby Myles: building on her successes. 

[00:22:12] Kris Ward: That’s the thing. Building on her successes. We start off slow. We find out what you need, what they’re good at.

Yep. And then w- everybody gets more and more collaborative and successful, and you get an idea of what she’s good at, and she understands- … what you mean, and so then it just blossoms from there. 

[00:22:25] Toby Myles: Yeah. Yeah, absolutely. The sky’s the limit. I mean- She- I’ve told her she can never leave me.

[00:22:32] Kris Ward: Yeah. But here’s the thing, I will say this. T- too, I know y- and I know you say that and you mean it, and it j- but half-jokingly I will tell you, if something happened tomorrow for whatever reason, and it doesn’t have- … they stay there for years and years when they have a working relationship like they have with you.

They never wanna leave. Yeah. But if something happened tomorrow- … you think, “Oh, no,” it w- it would, you wouldn’t miss a beat, ’cause you have those super toolkits and the next person- … and your leadership skills and your communication skills are at a new level. Yeah. So if [00:23:00] something did happen, I had someone like you, and he’d had the same VA we had for him for four years, and then something happened where her mom was really sick and she, her husband worked, so she had to go be the care provider in the last year of her mom’s life.

And he’s “Oh, my gosh,” he’d never had success like you. And I’m like you’re now a leader, and we have the super toolkits.” And so we found him someone new- … and he w- it just picked up like he didn’t miss a beat. Did he miss the first one ’cause he liked her as a person? Sure, he wished her well.

But that’s the whole thing. 

Yeah. 

When sometimes people have a VA that they feel dependent on, which is not where you’re at, but that’s the other side of it, is “Oh, I found someone, but if she leaves me, I’m screwed. If him and her or him or her leaves me, I’m screwed,” then that’s the tail wagging the dog, right?

Yeah. So as much as you love working with her- … you, you don’t have a car that only drives in good weather. You got an all-terrain vehicle, you would be fine. D- do I expect her to stay forever? For sure. But if something happened- Yeah … you are set up for success. 

[00:23:54] Toby Myles: Yeah, 

[00:23:55] Kris Ward: absolutely. 100%. 

[00:23:56] Toby Myles: Yep, yep. 

[00:23:56] Kris Ward: Oh, my gosh.

This has been so helpful, because too often, Toby, we just hear [00:24:00] people tell us “Oh, I was burnt out four years ago,” and then they go, “Good,” right? “Thanks.” How how do we fix that? That’s not helpful to us. Yeah. You’re sitting there and then again, not only was somebody saying, “Oh, I was burnt out,” or, “I was discouraged,” but they don’t even know what that looks like.

It was like no, I burned through four or five VAs, and I thought I could do this, and I thought I could do that.” So you sharing all this is incredibly helpful, so we so appreciate that. W- where can people s- get to know a little bit more about you and your fantastic storytelling and your brilliance?

[00:24:28] Toby Myles: Oh, thank you. I, on social media, I’m primarily on 

[00:24:32] Kris Ward: LinkedIn. Okay. 

[00:24:32] Toby Myles: Toby Myles on LinkedIn, T-O-B-Y M-Y-L-E-S. My podcast is Her Origin Story. Oh. You can find it wherever you listen to your favorite podcasts. My community is called Her Story Authority, and I have a community where there’s a course that I host in there called The Core Eight Story Hub, where women leaders, authors, and entrepreneurs build their own library of- okay essential brand stories. Yeah. It’s, there’s a [00:25:00] DIY course that members can take. There’s also a private experience where I build their story hub for them. 

[00:25:08] Kris Ward: Fantastic, and it’s all really great stuff, and your podcast is exceptional. You’re just a natural interviewer. It’s such a treat to listen to that, so I cannot…

I’m always horrified that you almost didn’t do that. Oh my gosh, you’re so good at it. Okay, make sure to share this show with a business buddy. Don’t have them banging around by themselves, and please keep the reviews coming in. Do all that. We read each and every one of them and we appreciate it.

So we’ll see you in the next episode. Thank you so much, Toby. 

[00:25:33] Toby Myles: Thank you, Kris.